Hello,
Just to say that I have send a mail 3 days ago to DeNA to say how many I am angry, cause many crashs and lost lots of tickets.
Today they answer me with a addiction of gems. I don't know exactly how many I have before (maybe 30-40) but now I have 250 gems.
So if you have a problems, I suggest you to contact DeNA, and don't forget to give your GameID.
PS: In my message, I have also writing my nervousness about the changement for durasteel, but without surprise they didn't response of this part of my mail.
Sorry for my english